Privacy Policy
Last updated: Today
This Privacy Policy describes how Margot & Wren Boston collects, uses and protects your personal information when you visit or make a purchase from margotandwrenboston.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Device and browser information
- IP address
- Website activity, including pages viewed and products added to your cart
We only collect information that is reasonably necessary to operate our store, process orders, improve our website and provide customer support.
How We Use Your Information
We may use your information to:
- Process and fulfil your order
- Send order confirmations and shipping updates
- Respond to customer support enquiries
- Manage returns, refunds and exchanges
- Improve our website and shopping experience
- Detect fraud and maintain website security
- Send marketing emails if you have subscribed
- Comply with legal, regulatory and tax obligations
Shopify
Our store is hosted on Shopify.
Shopify provides the ecommerce platform that enables us to sell our products and services. Your information may be stored through Shopify's secure data storage, databases and applications.
Payments
Payments are processed securely through trusted payment providers.
Margot & Wren Boston does not store your full credit or debit card details.
Depending on the payment method you choose, your payment may be processed through providers such as Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Shop Pay or other secure payment services available at checkout.
Sharing Your Information
We may share your information with trusted third-party service providers where necessary to operate our business.
These may include:
- Shopify
- Payment processors
- Shipping carriers
- Suppliers and fulfilment partners
- Customer support platforms
- Email marketing providers (if you subscribe)
- Website analytics and performance tools
We only share information where necessary to provide our services, process your order or comply with applicable laws.
Direct Supplier Fulfilment
As some products may be shipped directly from our suppliers, including suppliers located outside the United States, we may need to share relevant order information with those suppliers.
This may include:
- Your name
- Shipping address
- Order details
- Contact information where required for delivery
This information is shared only for the purpose of fulfilling and delivering your order.
Marketing Emails
If you subscribe to our mailing list, we may send you updates about new arrivals, promotions, special offers and store news.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at:
Cookies
Our website uses cookies and similar technologies to:
- Improve your browsing experience
- Remember your preferences
- Analyse website performance and traffic
- Support essential website and checkout functionality
You can manage or disable cookies through your browser settings. Please note that some cookies are necessary for the website to function correctly.
Data Security
We take reasonable technical and organisational measures to protect your personal information.
However, no method of transmitting information over the internet or storing electronic data is completely secure. We work with trusted service providers to help safeguard your information.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Maintain business records
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request a copy of your personal data where applicable
To exercise any of these rights, please contact us at:
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Margot & Wren Boston
Email: info@margotandwrenboston.com
Website: https://margotandwrenboston.com