Terms & Conditions
This website is operated by Margot & Wren Boston.
Throughout the site, the terms “we,” “us,” and “our” refer to Margot & Wren Boston.
Margot & Wren Boston offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
General Use of the Site
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our site.
By accessing or using any part of the website, you agree to be bound by these Terms.
Article 1 – Definitions
Withdrawal period: The timeframe during which the consumer may exercise the right of withdrawal.
Consumer: A natural person not acting in the course of a profession or business.
Business: A natural or legal person offering products and/or services remotely.
Distance contract: A contract concluded using remote means of communication.
Article 2 – Company Identity
Company name: Margot & Wren Boston
Website: margotandwrenboston.com
Email: info@margotandwrenboston.com
Article 3 – Applicability
These general terms and conditions apply to every offer from the business and every distance contract and order between the business and the consumer.
Article 4 – The Offer
The offer includes a complete and accurate description of the offered products and/or services.
Images represent the products faithfully, although colours may vary.
Obvious errors or mistakes in the offer are not binding on the company.
Article 5 – The Contract
The contract is concluded when the consumer accepts the offer and meets the stated requirements.
Article 6 – Right of Withdrawal
The consumer has the right to withdraw from the contract within 30 days after receiving the product, in accordance with our Returns and Refund Policy.
Article 7 – Costs in Case of Withdrawal
Return shipping costs are the responsibility of the consumer unless otherwise required by applicable law.
Article 8 – Exclusion of the Right of Withdrawal
Exclusion applies for custom-made items, personalised products and hygiene-related items with broken seals where applicable.
Article 9 – Pricing
All prices displayed on our website are shown in the applicable currency and include any taxes where required by law, unless otherwise stated.
Article 10 – Delivery
Orders are processed within 1–3 business days. Estimated delivery time is 3–7 business days, unless otherwise agreed or stated.
Article 11 – Complaints
If you have a complaint regarding your order, please contact us as soon as possible. We recommend reporting any issues within 7 days of receiving your order so we can assist you promptly.
Article 12 – Contact Information
For questions regarding these Terms & Conditions, please contact:
Margot & Wren Boston
Website: margotandwrenboston.com
Email: info@margotandwrenboston.com