Terms & Conditions
Last updated: October 13, 2026
These Terms & Conditions apply to all purchases made through the Margot & Wren Boston website. By placing an order with us, you agree to the terms outlined below. Please read them carefully before completing your purchase.
Email: info@margotandwrenboston.com
Website: margotandwrenboston.com
1. Applicability
By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all products, services, and transactions offered through our website.
2. Product Information
We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, minor errors, variations, or inaccuracies may occasionally occur.
If you notice any discrepancies, please contact us at info@margotandwrenboston.com and we will do our best to resolve the matter promptly.
3. Ordering & Payment
- Orders are processed upon receipt of full payment
- Available payment methods may vary depending on your location
- All prices are listed in USD unless otherwise stated
- Prices and promotions are subject to change without prior notice
4. Processing & Delivery
- Processing time: 1–3 business days
- Shipping time: 10–15 business days after processing
- Orders are shipped directly from our fulfillment partner
- Delivery times are estimates and may vary due to circumstances beyond our control
For full details, please see our Shipping & Delivery Policy.
5. Cancellations & Returns
- Orders can be cancelled free of charge within 12 hours of being placed
- Returns can be requested within 30 days of receiving your order
- Approved refunds are processed within 14 business days to your original payment method
For full details, please see our Return Policy.
6. Liability
- Margot & Wren Boston is not responsible for loss or damage during shipping when tracking confirms that the package has been delivered to the address provided by the customer
- It is the customer's responsibility to ensure that the correct and complete shipping address is entered at checkout
- In the event of a missing or damaged package, please contact us at info@margotandwrenboston.com and we will do our best to assist you
7. Intellectual Property
All content on our website, including but not limited to text, photographs, logos, graphics, designs, and other materials, is the property of Margot & Wren Boston or its respective licensors and may not be copied, reproduced, distributed, or used without prior written permission.
8. Complaints
If you have a complaint, please contact us in writing at info@margotandwrenboston.com. We aim to respond to complaints within 5 business days and will do our best to find a fair and satisfactory solution.
9. Applicable Law
These Terms & Conditions are governed by and construed in accordance with the applicable laws of the United States. Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the applicable courts, subject to any mandatory consumer protection laws that may apply.
10. Contact
Margot & Wren Boston
Email: info@margotandwrenboston.com
We aim to respond to all inquiries within 1–2 business days.